Across the public sector, communication teams are responsible for meeting accessibility legislation. Often, this is without senior leadership support. In our discussions, we explored the role senior leaders played in creating a culture of inclusivity. We found that support for accessibility best practices is often lacking. This is because of:
- lack of resource
- competing demands for other strategic priorities
- fear of getting it wrong
- no senior-level sponsorship
We sought views from individuals who want to foster an accessible culture but have been unable to achieve this. And from those that have been successful.